I filled out the form online and didn't hear back. I called, and it goes to a national call center which disconnected in the middle of my call. Then when I called again it didn't take long for them to disconnect again. So, my limited experience is 1 star. I could really use a wheelchair ramp but can't seem to get any help.
Edited to 4 stars for replying so quickly with another way to reach, sounds like good service locally after you get through the national gatekeepers, but going with someone else.
Edited again to 5 stars. I ended up reaching out for a bid and David took care of us quickly and I am so happy with the results!