I cannot say enough about how I was treated from my first inquiry through the installation of a ramp at my in-laws home. My initial call was answered by Kim who was very helpful and patient with me as I tried to describe our situation. Bob returned my call promptly and arranged to come out, take the necessary measurements and provide us with a quotation. The ramp was installed in less 4 working days after we signed the contract. We are very pleased with the product, professionalism, and kindness shown to us by Bob and staff. I recommend this business without hesitation.