Working with both the Madison VA and Amramp was extremely easy to do business with. The process of Amramp coming out and getting the measurements needed for their quote needed to be submitted to the VA was simple and quick. Amramp gave me a visual picture of words with how the ramp system would be installed. Also, had shown me pictures of previous jobs. For me to visually see. This process after measurement and getting installed was only a week wait. The install process was only about an hour and half for the ramp to be fully installed and was given directions and then had to show the guys on how to use my scooter safely on ramp. I highly recommend Amramp for a ramp installation.