Melanie at the office of my Amramp kept me informed of appointments, including what I could expect to be done. She quoted a price estimate, and that was exactly what I ended up paying – no hidden or surprise fees. She was so easy to work with. Employees arrived on time for each appointment, and were friendly, informative, and respectful of the premises. My chairlift (to the basement) was installed in less than 2 hours. Before leaving, the installers made sure that I knew every detail, from how to use it, to how to handle a malfunction. Of course I even took a test ride! I am grateful that I entrusted this service to such a reliable company.