When I called and left a message Brian returned by call in a timely matter and within a short time we set an appointment for him to check out my yard circumstances. The price was great and their are rental agreements available. The installation was done within a short time. I asked for a special favor of a new handrail when the ramp was removed. Brian was happy to purchase it for me and install it. The ramp itself was so sturdy and well put together. Even the drivers who picked me up were impressed. I highly recommend Amramp for your ramp needs. I didn't find out till later but they carry other items for your disability needs. Thanks again Brian!