Lorne at Amramp Alberta installed the wheelchair ramp for my business. He was AMAZING!!! I cannot say enough great things about his service, knowledge, level of professionalism and kindness. He knew exactly what he was doing. He was able to come within a couple of days of my first contact phone call to him. He assessed my place and prepared a detailed cost estimate within a couple of days and was able to start my wheelchair ramp project a few days after that. Lorne was very communicative with me and was accessible via text and phone. If he couldn't answer my phone call or text right away he got back to me within a couple of hours or less. He knew what permits were required from the city and obtained them on my behalf. He also showed me lovely pictures of past projects he had completed where he was able to preserve some of the foliage and flowers around the wheel chair ramp, which is what he did for me as well. He completed the installation of my wheel chair ramp in a very timely manner and always did what he said he was going to do. If he said he was going to show up at a certain time, he showed up at that time. If he was going to be a few minutes early or late he called to let me know. His cost estimate was very precise and my wheelchair ramp ended up being the price he quoted it to be. I love my wheelchair ramp. It is sturdy and as attractive as a wheel chair ramp can be. He gave me written instructions on how to take care of my wheel chair ramp and since installing my ramp he has still been just as accessible by phone and text when questions have arisen regarding my ramp.