Brian from the first call and me having no idea what I even needed was incredible. He understands the urgency many of us have when we’re calling. The idea of my dad being stuck in the house for 3 weeks scared me. He had us all lined up pending condo association ok and was there the Monday after he was released from rehab. This ramp is solid and estethically pleasing Also it is nice to see the community he has that he can refer you to other accessibility companies for other needs that he doesn’t do. The installers were so kind and courteous especially to my dad. In a time of panic Brian was part therapist also as I was really stressed as rehab places don’t give you info and no way was my dad crawling up stairs!! 😮 i’ve given out the company name a few times already and we’ve had neighbors stop by as my dad invited them to see his ramp 🙂