Mark was wonderful to work with. He and his team quickly assembled a ramp so I could bring my Mother home. When it was time for the ramp to be disassembled Mark was also very responsive. I sent him an email on a Sunday afternoon and he had his crew at the house by Tuesday morning. The team he sent worked hard and were friendly and polite. The ramp itself worked very well even through rough winters. The customer service was exceptional. I would absolutely recommend to friends and family.